Jess Shepherd

Head of Digital


Home2023 SpeakersJess Shepherd

Speaker Bio

With over 15 years’ experience leading change and transformation across consumer brands, Jess is passionate about omnichannel excellence, believing in creating seamless personalised experiences for customers across multiple touchpoints and championing customer-centricity in culture and technology solutions. She is currently Head of Digital at Vodafone UK, leading an award-winning team of over 250 professionals across Product, Ecommerce, UX/UI, Analytics, and more. Her leadership plays a pivotal role in shaping Vodafone’s digital and customer experience strategy. Prior to this, Jess held a number of Digital, International and Strategy Director roles in global omni-channel retailers. Her strategic insights and transformative initiatives resonate globally, reflecting her passion for international markets and the dynamic challenges they present.

Speaker Sessions

Panel Discussion

Panel: Connecting For A Better Future

60 mins
  • Track - Implement
  • Data
  • Leadership
  • Transformation
  • Miryem Salah

    Chief Data Officer & Head of Digital & Transformation

    Vodafone Business UK

  • Amaia Lesta

    Chief Cloud Product Manager

    Vodafone Cloud Engineering

  • Catherine Russell

    Head of Sustainable Business


  • Jess Shepherd

    Head of Digital


Organisations play a big role in society and technology is often crucial to their impact. In this session, you will learn about how innovative technology is transforming the way businesses are operating, ways that technology can be used to drive sustainability and inclusion, and all about the importance of embedding purpose at the heart of an organisation.

Join our panellists of digital leaders from Vodafone UK to hear a discussion on a range of topics that are shaping the future.

Session Key Takeaways:

  • Innovative Tech: Discover how cutting-edge technology can be harnessed to propel customer experience to new heights
  • Visionary Leadership: Learn to ignite your team’s passion and purpose, inspiring them to achieve extraordinary results
  • Digital Inclusion: Explore strategies for ensuring that no one is left behind in the digital revolution, fostering inclusivity for all

This session is for you if…you are interested in leadership and how technology is transforming large companies.

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