Chai has >15 years of growth and transformation experience across hyper-growth startups & complex multinationals, in the Tech & Financial Services sectors in London, San Francisco, Singapore & Stockholm.
Most recently as Director of Operations at Deliveroo, she led various global, cross-functional teams including marketing, strategy, and value proposition, enabling over 300M orders to 8M monthly customers. Chai led her teams through hypergrowth and was nominated a top leader in the business, with one of the highest team engagement scores.
Prior to Deliveroo, Chai has held leadership roles in Private Equity-backed businesses, and led large-scale global transformation programs. Chai also has an MBA from INSEAD (France), where she focused on Strategy & Organisational Psychology, and is currently an angel investor focused on supporting female-founded startups.
Fun Fact: Chai worked briefly in a Michelin-star restaurant in Fitzrovia when she first moved to London. When she’s not building the next generation of business leaders, Chai can be found whipping up eclectic meals for friends & family.