Digital Transformation And The Rise Of AI-Enabled Experience

3:30pm

HomeAgendaDigital Transformation An…

Session Overview

In this talk, Katya is going to share with you her key learnings on what it takes to drive a successful digital transformation forward and how it can help us to welcome an unprecedented change coming from a GenAI breakthrough.
She will share some personal stories, tears and joys of her experience as a product leader in the midst of the digital transformation.

Session Key Takeaways:

  • Understanding Digital Transformation and AI-revolution: the current state & potential impact on various industries
  • Getting insights in how to deliver a successful digital transformation
  • Building an agile AI-Ready team: tips and tricks from a personal experience

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  • A case study from the fashion industry: tackling returns with technology
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You might have experience working on a product in some capacity, and with a product manager… but what do they do, exactly? The life of a product manager isn’t all glamorous strategy documents and customer meetings. (It’s also spreadsheets… a lot of spreadsheets.)

Discover what the responsibilities of a product manager are, and what the typical day to day looks like. We’ll delve into what a typical product needs to bridge the gap between customer needs and engineering solutions. We’ll talk through real-world anecdotes on what that looks like in practice.

We’ll also talk about how to work well across functions in a traditional engineering organisation, to get product and engineering — but also design, support, research, marketing, and sales — all working together for the same customer goal. Lastly, we’ll discuss how to decide whether a career in product management aligns with your passions and ambitions. Whether you’re an industry veteran or a newcomer, you’ll come away with a better sense of how to work as or with a product manager.

Session Key Takeaways:

  • A product manager’s role is not to ship products, but to unblock customers. You don’t always need to ship a product to meet customers’ needs
  • A product manager is the glue that holds the organization together, and fills the gaps where particular roles might be missing. You need to be flexible and adapt to your organization’s current situation
  • There is no one product manager role, they’re all different! A product management role might be exciting for you if you’re good at understanding, synthesising, and communicating ideas, detail oriented, and enjoy juggling many balls at the same time
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Keynote

Unleashing Digital Empathy: Women Pioneering AI & Spatial Tech

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  • AI/ML
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  • Lisa Smith

    Consulting Partner

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A new era of disruption has arrived, the convergence of generative AI and spatial computing is reshaping our landscape, creating new opportunities previously unimagined. It is our purpose to ensure that our market advancements in emerging technologies create equitable bridges across our societal digital divide for citizens who have access in our society and for those who do not.

The keynote will focus on digital empathy: how can we leverage disruptive technology to create compassionate, inclusive human-centred design experiences, and how can we empower each other to unleash our inner superpowers. The session will also showcase some of the most inspiring examples of women who have made a significant impact in this space but are often overlooked.

Digital empathy means:
Unleashing new, creativity
Unleashing new, insights
Unleashing new, potential
Unleashing new, opportunities

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Is AI The End Of The Human Interaction Contact Centres?

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We’ll explore the evolving landscape of AI technologies in contact centers and address the critical question: Will AI replace human interaction?

Session Key Takeaways:

  • An in-depth analysis of how AI is transforming the contact center and service sector
  • Understanding the balance between AI automation and the need for human empathy in customer service
  • Insights into the implications of AI integration and why AI is not a one-size-fits-all solution

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Session Key Takeaways:

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Workshop

Women MUST Influence The Gen AI Revolution. Move Over Tech Bros!

60 mins
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  • AI/ML
  • Premium Only
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We have the most fundamental skill of all – EQ – Emotional Intelligence- which is absolutely essential for the proliferation of AI assistants/copilots – safer, more engaging and more emotionally intelligent.

The Why: The use and trust we are all placing in Gen AI chatbots, assistants, co pilots is like nothing we’ve ever seen before. Women can and MUST influence the development of these chatbots using our superpower – EQ to ensure their psychological safety.

Session Key Takeaways:

1. Understand that EQ is vital to the evolution of AI Chatbots:

  • understand and respond appropriately to the user’s emotional state
  • build rapport and trust with users
  • handle difficult conversation
  • avoid unintended offenses – not be hurtful or inappropriate
  • operate in a responsible way

2. Believe that your Emotional Intelligence (EQ) is a game-changer in shaping Gen AI

3. Inspired by the fact that ‘Women centered AI = more human centered AI

This session is for you if…you are tired of ‘tech bros’… and you want to show the world that women bring more than just diversity; we bring Emotional Intelligence (EQ) – the most crucial skill to ensure that Gen AI is ethical, inclusive, and responsible.

11:35am
Panel Discussion

Leadership For The New Era: Agility, AI And Beyond

60 mins
  • Track - Plan
  • AI/ML
  • Leadership
  • Carla Harding

    Technology Product Director

    Tesco

  • Vidya Laxman

    Technology Director

    Tesco

  • Babette Coke

    Technology Programme Director

    Tesco

  • Jane Mustoe

    Enabling Functions Technology - Technology Innovation Lab and Finance Change Director

    Tesco

In today’s rapidly evolving tech landscape, leadership must adapt to meet the challenges and opportunities of the new era. Join us in this insightful session as we delve into the core principles of effective leadership, enriched by agility and powered by artificial intelligence.

Discover how leading-edge organisations are harnessing AI to drive innovation, enhance decision-making, and foster collaboration. Explore strategies to develop agile leadership skills, enabling you to navigate complex, ever-changing environments with confidence.

Our expert speakers will share real-world examples, practical insights, and forward-thinking approaches that empower leaders to thrive in the dynamic world of technology. Whether you’re an established leader or an aspiring one, this session will equip you with the knowledge and strategies needed to excel in the tech-driven landscape of tomorrow. Don’t miss this opportunity to unlock your leadership potential and shape the future of tech.

12:45pm
Presentation

Driving Positive Change In A World Of Data, Analytics & Gen AI

30 mins
  • Track - Software
  • AI/ML
  • Data
  • Software & Development
  • Dr. Abi Giles-Haigh

    Field CTO

    Oracle - EMEA

How can AI be leveraged to change the way we live and work? How can Data and AI be used to improve lives – from healthcare to sport – as well as for those of us who are neurodiverse?

Join us at this session, as we embark on an inspiring journey into the heart of data and analytics, exploring the boundless possibilities of placing data at the centre of business and the use of techniques such as generative AI. In a world where technology evolves at lightning speed, women are at the forefront of innovation, pushing the boundaries of what’s possible and driving positive change.

Session Key Takeaways:

  • The role women have played, and will continue to play, in Analytics, AI and driving positive change
  • How AI will play a critical role in enhancing all of our decision making as we move forward, changing the way we live and work
  • How we can inspire the next generation through sport and technology

This session is for you if…you are a seasoned data scientist, a forward-thinking AI enthusiast or simply curious about the future of IT. This session is your opportunity to see what Oracle are bringing to the community, market and enabling businesses for the future.

2:20pm
Presentation

Fireside: What You Need To Know About Connected Data

30 mins
  • Track - Future Impact
  • Data & Analytics
  • Suki Fuller

    Founder - Analytical Storyteller (2023 Most Influential Women in UK Technology)

    Miribure

You’ll be guided through the journey of connected data, from collection to insightful analysis, discussing the importance of digital privacy in the age of AI, particularly the implications of sharing personal images online and how it affects our future. This fireside will explore how data shapes our understanding and impacts individual lives.

Suki will unravel the intricate web of connected data. Understand how social platform data informs analytical decision-making and the pioneering impact of large language and visual models on data interpretation. Equip yourself with analytical insights to navigate our data-rich world.

Session Key Takeaways:

  • Data Lifecycle: Insight into the journey of data from collection to analysis
  • Privacy and AI: Understanding the importance of digital privacy in the AI era, focusing on personal image sharing
  • Data’s Personal Impact: Recognize how shared data affects individual futures
  • AI’s Role in Data Interpretation: Explore the influence of large language and visual AI models on data analysis
  • Navigating Data-Rich Environments: Equip yourself with skills to handle the abundance of data in today’s world

This session is for…Data analysts, market researchers, AI/ML enthusiasts, and anyone keen on analytical insights in the tech domain.

11:35am
Panel Discussion

Panel: Driving Diversity And Inclusion In AI

60 mins
  • Track - Future Impact
  • AI/ML
  • HR/DEI
  • Dorothy Chou

    Head of Policy and Public Engagement

    Google DeepMind

  • Simi Lindgren

    Founder

    Yuty

  • Antonia Creswell

    Founder

    BobbyChat

  • Melissa Heikkilä

    Senior Reporter

    MIT Technology Review

AI is being rapidly deployed across industries so it is essential to build AI that is ethical and equitable for all. This requires engaging with diverse perspectives and combating the lack of representation that has long prevailed in the tech industry.

This panel brings together leading voices in technology, policy, and activism to discuss practical approaches for building more diverse and inclusive artificial intelligence systems. The discussion will draw on the panellists’ unique experiences and perspectives to explore issues of representation and bias in AI, as well as strategies for effecting change within the tech community.

Session Key Takeaways:

  • Practical approaches to mitigating bias and increasing representation in building AI systems
  • First-hand experiences on advocating for the participation of marginalised groups
  • Advice on overcoming obstacles and driving change as women in tech

This session is for you if…you are interested in AI and want to hear from leading women who are actively building diverse and ethical AI systems.

12:10pm
Presentation

Changing Banking For Good: Why Digital Transformation Is A Competitive Advantage

30 mins
  • Track - FinTech
  • Data & Analytics
  • Mariam Ogunbambi

    Chief Client Officer

    Engine by Starling

The banking industry is at an inflexion point of transformative change. As consumers become increasingly digital savvy and turn to digital channels, online and mobile banking have become the new norm. It has become clear that banks must embrace new technologies and make transformative changes to remain competitive and ensure their survival. A new wave of cloud-native technology is hitting the market for banks around the world to do just that.

But how can banks effectively navigate the intricate interplay between people and culture, platforms and technology, and purpose? Above all, what lies ahead for the future of the banking industry? Join Mariam for this presentation as she takes you through the most pressing challenges facing banks today and the unprecedented opportunities.

Session Key Takeaways:

  • A deep dive on Starling Bank: An award-winning UK digital bank with 3.9 million retail and SME customers that consistently ranks #1 for customer satisfaction and customer service
  • Cloud technology uncovered: Learn how Starling’s cloud-native, core banking platform, Engine, is at the heart of its success and enables our teams to exceed customer expectations
  • The true power of digital: From delivering delightful products and self-service customer experiences to empowering back office and operational staff

This session is for you if…you are interested in digital banking, challenger bank strategies, and how legacy banks around the world can look to digitally transform. As well as understanding new technologies, benefits of the cloud and what being ‘truly digitally-native’ means for banks.

5:10pm
Presentation

How To Train And Deploy Your Own Large Language Model On Android

30 mins
  • Track - Software
  • AI/ML
  • Nishi Ajmera

    Lead Engineer

    Publicis Sapient

Dive into the practicalities of building and deploying large language models (LLMs) on Android in this hands-on session. We’ll cover the essentials of LLMs for tasks like text generation and translation, train a model using Keras and TensorFlow Lite, and conclude with a live demo of deploying this model to an Android device. Walk away ready to infuse your apps with the power of advanced language processing.

The Why: As we all know, language models such as GPT have taken the world by storm, and it is quite evident that AI will be an integral part of our day-to-day lives, especially for engineers. Understanding language models, how they work, and how they can be leveraged to create more efficient and innovative solutions is crucial for engineers to remain competitive in the ever-evolving technological landscape.

Session Key Takeaways: 

  • Understand the fundamentals of large language models and their capabilities in text generation, translation, and question answering
  • Gain practical knowledge of training an LLM using Keras and TensorFlow Lite on a text dataset
  • Learn how to deploy the trained LLM to an Android device for real-time language processing in mobile applications

This session is for…whether you’re an Android developer seeking to enhance your apps with language processing capabilities, a machine learning engineer eager to explore the possibilities of LLMs on mobile platforms, or a data scientist investigating the potential of LLMs across diverse domains, this session is for you.

9:00am
Keynote

IQ Is dead. Long Live LQ: Is The Ability To Learn The Most Important Type Of Intelligence?

30 mins
  • Track - Keynote
  • AI/ML
  • Career Development
  • Claudia Harris

    Chief Executive Officer

    Makers

The only kind of intelligence anyone is talking about these days is AI. But perhaps our real focus should be LQ – learning quotient – the most important form of human intelligence in this new era.

At Makers we know you can teach people tech – but that the thing that really transforms people’s lives is being good at learning. And we know that LQ can be taught. In this talk we discuss why LQ is more important than ever in the AI era – and how to build it.

Session Key Takeaways:

  • Why LQ matters now more than any other form of intelligence
    How to build it
  • The critical role of emotional wellbeing and resilience in enabling LQ

This session is for...anyone thinking about how to build the skills and capabilities needed to thrive in the exponential age. 

2:50pm
Presentation

Redefining Business Transformation: Collaborative Solutions With AI

30 mins
  • Track - InfoTech
  • AI/ML
  • Pooja Nayer

    Consulting Partner

    Wipro Consulting

  • Phani Solomou

    Senior Partner

    Digital Consulting Wipro

Discover how AI reshapes business transformation into a collaborative journey. This session will explore the integration of AI in various transformation stages, enhancing efficiency, creativity, and problem-solving, with a focus on AI and human teams jointly navigating complex initiatives.

We will share practical applications on how to reimagine transformation programmes based on real life examples of how we have reimagined service design and transformation.

Session Key Takeaways:

  • AI as a strategic partner in business transformation stages
  • Enhancing creativity and efficiency through AI-human collaboration
  • Future perspectives on AI’s evolving role in business transformation

This session is for…

  • Business transformation leaders and strategists
  • AI and technology professionals
  • Innovation managers and process improvement experts
2:55pm
Presentation

Shattering The Glass Ceiling: Women Leading In The Digital Future Of 2040

30 mins
  • Track - Future Impact
  • AI/ML
  • Dr. Christina Yan Zhang

    Chief Executive Officer

    The Metaverse Institute

Learn about the latest digital innovations and their impact on gender equality and leadership. Witness how women are using technology to create a more equitable world and empower yourself to be a part of this transformation.

Join a dynamic exploration of how women are leading the charge in a people-powered digital future. Discover how emerging technologies like AI, Quantum Computing, and Brain Computer Interfaces are enabling women to shape a future that’s inclusive and empowering for all.

Session Key Takeaways:

  • Gender Equality in Tech Leadership: Gain insights into the current state of gender equality in tech and the challenges that remain
  • Exploring Cutting-Edge Technologies: Understand the potential of groundbreaking technologies set to redefine our world by 2040
  • Empowering Women in Tech: Learn how women can use these technologies to break barriers and lead the way towards a more inclusive future

This session is for...

  • Aspiring changemakers and leaders passionate about using technology for positive global change.
  • Tech enthusiasts and professionals interested in the latest technological advancements and their applications.
  • Advocates for social responsibility and sustainability, keen on using technology for societal and environmental betterment.
12:45pm
Presentation

Shattering The Glass Ceiling: Women Leading In The Digital Future Of 2040

30 mins
  • Track - Implement
  • AI/ML
  • Dr. Christina Yan Zhang

    Chief Executive Officer

    The Metaverse Institute

Learn about the latest digital innovations and their impact on gender equality and leadership. Witness how women are using technology to create a more equitable world and empower yourself to be a part of this transformation.

Join a dynamic exploration of how women are leading the charge in a people-powered digital future. Discover how emerging technologies like AI, Quantum Computing, and Brain Computer Interfaces are enabling women to shape a future that’s inclusive and empowering for all.

Session Key Takeaways:

  • Gender Equality in Tech Leadership: Gain insights into the current state of gender equality in tech and the challenges that remain
  • Exploring Cutting-Edge Technologies: Understand the potential of groundbreaking technologies set to redefine our world by 2040
  • Empowering Women in Tech: Learn how women can use these technologies to break barriers and lead the way towards a more inclusive future

This session is for...

  • Aspiring changemakers and leaders passionate about using technology for positive global change.
  • Tech enthusiasts and professionals interested in the latest technological advancements and their applications.
  • Advocates for social responsibility and sustainability, keen on using technology for societal and environmental betterment.

Secure your Super Early Bird ticket today - prices increase in...

Events in the Women In Technology Series

Women in Tech DC

15-16 May, 2024Washington DC, USA

European Women In Technology

26-27 June, 2024Amsterdam, NL

Women in Tech Texas

16-17 Sept, 2024Austin, USA

Women of Silicon Roundabout

27-28 Nov, 2024London, UK

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