Client-Centred Conversations: The Human Formula for Conversion Mastery

In a tech world dominated by AI and automation, human skills—like active listening, persuasive speaking, and emotional intelligence—are your secret weapons. 

Whether you’re a developer, project manager, or in a client-facing role, this talk will show you how to use these uniquely human strengths to lead client conversations that convert. 

The hard sell feels off to you? It does to your prospect too. Instead of delivering a one-size-fits-all pitch, learn how to understand their needs and values, and offer a solution that truly resonates.

Key Takeaways:

• Understand how to ask the right questions to uncover deeper client needs.
• Use emotional intelligence to create meaningful relationships that position you as a trusted advisor.
• Learn how to guide client meetings to a natural close without the pressure of a hard sell.